Each Ubiquiti manufactured products (a "Product") is warranted against defects in materials and workmanship for a period of one (1) year from the date of original purchase when used under normal conditions and consistent with applicable Product documentation, subject to the other terms in this Product Warranty.
If Ubiquiti determines that the hardware components of a Product do not conform to this Product Warranty during the applicable warranty period we will, at our option, repair or replace the Product, or refund the original purchase price of the Product.
Return Materials Authorization (RMA) Process
To benefit from this Product Warranty, you must obtain an RMA, from Ubiquiti, during the warranty period. You will be responsible for delivering the Product to the designated RMA address, freight prepaid, for warranty service. Ubiquiti will pay the return freight for the Product using a service of Ubiquiti's choice. You may request, and will be solely responsible for, payment of any shipping upgrades. Any Product shipped to Ubiquiti under an RMA, but which is not covered by this Product Warranty, will not be returned.
To obtain an RMA, please use Ubiquiti's online RMA Request Form